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Delivery

BowlieBlues is currently based in Berlin and I offer two shipping options: 

 

Domestic Shipping: Applies to any address in Germany and costs €3 for standard post. 

Domestic shipping is free for orders of €25+

 

International Shipping: Applies to any address outside of Germany and currently costs €5.

International shipping is free for orders of €50+

You can upgrade to tracked delivery for €3 extra if you would like to keep an eye on your parcel's journey.

Please make yourself aware of any import charges that may apply in your country, as the buyer is always responsible for paying these.

Dispatch times can vary as some items are made to order. 

I always aim to dispatch your order within 3 working days (Mon-Fri) however some items are made to order and can take longer. Generally this will be no longer than a week, but sometimes issues do arise.

If you need your order in a hurry then please send me a message and I’ll do my best to meet a deadline for you :) 

Returns at BowlieBlues. 

 

You may cancel an order any time before it’s dispatch. This excludes custom orders, which can only be cancelled before I start work on them. 

 

You have 14 days from the date of receipt to return your items. Due to hygiene reasons returns on unwanted items can only be issued if items are returned in unused/unworn condition. 

 

Return postage is the customer’s responsibility. Please use a tracked or recorded service otherwise I cannot guarantee I will receive your item. 

 

A refund will be issued for the full item amount. Delivery costs are only refunded if the entire order is returned. 

 

Damaged or defective items can be returned for a full refund, and in this case BowlieBlues covers return postage costs. Should you receive an item you are unhappy with please message me and we can sort things out. Items can mostly be replaced and you will have the option of a replacement or a refund. 

Returns
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